Shipping Policy for Yapro.ca
- Product Availability
Yapro.ca offers a wide selection of musical equipment and reconditioned pianos. However, all products listed on our website are subject to availability, and we reserve the right to change or discontinue any product at any time without notice.
- Pricing
All prices displayed on Yapro.ca are in Canadian dollars (CAD). While we strive to provide the most accurate product information and pricing, pricing errors may occur. In the event that an item is listed at an incorrect price or with incorrect information, Yapro.ca reserves the right to cancel orders for the item.
- Payment Methods
We accept major credit cards, including Visa, MasterCard. Payment is encrypted and secure. We do not store your credit card details.
- Sales Tax
All orders are subject to applicable sales tax, which will be calculated at checkout.
- Shipping
Orders are typically shipped within 2-5 business days from the date of purchase, unless otherwise noted. Shipping fees are calculated at checkout based on the size, weight, and destination of the order.
- Returns & Refunds
We offer a 14-day return policy for most products, starting from the date of delivery. Returned items must be in original packaging, unused, and in the same condition as received. Customers are responsible for return shipping costs. Refunds are processed upon receipt and inspection of the returned item. Please note, all sales of reconditioned pianos are final.
- Product Warranty
All new products come with the manufacturer’s warranty. For reconditioned pianos, warranties vary and will be stated clearly in the product description.
- Privacy
We respect your privacy and are committed to protecting it. Please refer to our Privacy Policy for details about how we collect, use, and disclose your personal information.
- Customer Service
If you have any questions or concerns about your order or our policies, please contact our customer service team at info@yapro.ca.
Please note that by purchasing from Yapro.ca, you agree to follow this Shipping Policy. We reserve the right to change this policy at any time, so please review it frequently. Your continued use of our website following any changes indicates your acceptance of those changes.